Warranty portal

Activate it once. It stays on record permanently.

We register every install the day we fit the film, and the cover runs from that date. Activate it here to receive your certificate. Terms run from 3 years up to 10 years, depending on the film you chose. Film and labour.

NanoShadeAutomotive e-warranty
Warranty IDNS-2026-018342
Owner
Sample certificate
Product
Nano HD 40
Installed
14 Mar 2026
Valid until
14 Mar 2034
Detail
Toyota Innova Zenix, full body
Verify at nanoshadefilm.com/warranty

How the warranty works.

Four steps. Only the second one needs you.

01We record the installOn install day we register the job. Your invoice carries the number you need.
02You activate it hereEnter your invoice number and one contact detail on this page. Do this within 30 days of the installation.
03The certificate reaches youYour certificate appears on this page and arrives by email. Keep the warranty number.
04Claims are made onlineIf the film fails, make a claim here. We check the register and book the reinstall.

Activate your warranty.

We emailed your warranty ID on install day. Enter it with your details to put the cover in your name.

What the film is on
We only use these details to hold your warranty and to reach you about it.
Need help?

What the warranty covers.

Registered against your install and confirmed by email. Terms run from 3 years up to 10 years, depending on the film you chose. The full list is below.

Covered, film and labour
Glue failure
Cracking and crazing
Bubbling and blistering
Peeling and delamination
Factory film defects: white spots, creases, foreign objects
Reinstall labour by our own team
Not covered
Glass breakage from impact
Scratches from knives, scrapers or rough pads
Removal or rework by others
Damage from harsh cleaning chemicals
A new owner: the warranty stays with the original owner

Term by film.

Every film carries an e-warranty. The term depends on the film you chose.

  • Nano HDCars and buildings8 yr
  • Nano UV400Cars and buildings7 yr
  • NanoplusCars and buildings5 yr
  • SolaMaxCars and buildings5 yr
  • Sola-XCars only5 yr
  • Nano SilverBuildings only5 yr
  • Silver ShadowBuildings only5 yr
  • Nano FrostBuildings only3 yr
  • Nano-ceramic safety filmCars and buildings10 yr
  • Clear safety filmCars and buildings5 yr

Warranty questions

When does the warranty start?

From the installation date on your invoice, not from the date you activated it. Activate within 30 days of installation.

What is covered, and what is not?

Covered: glue failure, cracking and crazing, bubbling and blistering, peeling and delamination, and factory film defects, plus the reinstall labour by our own team. Not covered: glass breakage from impact, scratches from blades or rough pads, damage from harsh chemicals, and any film a third party has removed or reworked.

I have lost my warranty number. What now?

It is in your e-warranty certificate email, so search your inbox for NanoShade. If it is still missing, message us with your name and invoice number and we resend within one working day.

Can the warranty be transferred if I sell?

No. The cover stays with the original owner named at activation. If you are buying a car or a property that already has film, message us with the warranty number and we will tell you exactly what the cover includes.

How long does a claim take?

A technician reviews every claim and replies within one business day. If it is approved we schedule an inspection and then repair or replace the film, at no cost for defects the warranty covers.

Do I need to keep the paper invoice?

Not once the warranty is active. Your invoice number is already recorded on the certificate. Keeping a photo of it is a useful backup.

Warranty help, 09:00 to 18:00 WIB
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